Privacy Policy
At Mene.ng, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, location, and account details.
Listing Information: Ads or listings you post, images, descriptions, pricing information, and messages exchanged with other users.
Technical Data: IP address, browser type, device information, operating system, and website usage data.
2. How We Use Your Information
We may use your information:
To create and manage your account
To display your listings or advertisements to other users
To enable communication between buyers and sellers
To process and support activities carried out on the platform
To improve our services, website performance, and user experience
To detect, investigate, and prevent fraud, abuse, or suspicious activities
To provide customer support
To send important account, service, security, and platform notifications
3. Sharing of Information
We do not sell your personal information.
We may share certain information in the following circumstances:
With other users: Information you choose to make public, including your listings and relevant contact information, may be visible to buyers or sellers.
With service providers: We may work with third-party providers for hosting, analytics, payment processing, communications, security, and customer support.
For legal purposes: We may disclose information when required by law, regulation, court order, government authority, or when necessary to protect Mene.ng, our users, or the public.
4. Cookies and Tracking Technologies
Mene.ng may use cookies and similar technologies to:
Keep you logged into your account
Remember your preferences
Understand how users interact with the platform
Improve website functionality and performance
Enhance security
You can disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website features.
5. Data Security
We implement reasonable technical and organisational security measures designed to protect your personal information, including secure servers and HTTPS encryption.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
6. User Responsibilities
As a user of Mene.ng, you are responsible for:
Keeping your login credentials and password secure
Avoiding the unnecessary sharing of sensitive personal or financial information
Ensuring that information provided on your account or listings is accurate
Reporting suspicious accounts, listings, messages, or activities to us
7. Your Rights
Depending on applicable laws, you may have the right to:
Access the personal information we hold about you
Update or correct inaccurate information
Request deletion of your account and personal information
Request restrictions on certain uses of your information
Opt out of marketing communications
Withdraw consent where processing is based on your consent
Some information may need to be retained where required by law, for security purposes, dispute resolution, fraud prevention, or legitimate business purposes.
8. Data Retention
We retain your personal information for as long as reasonably necessary to:
Maintain your account
Provide our services
Fulfil the purposes described in this Privacy Policy
Prevent fraud and abuse
Resolve disputes
Meet applicable legal, regulatory, accounting, or operational requirements
Information may be deleted or anonymised when it is no longer required.
9. Third-Party Links and Services
Mene.ng may contain links to third-party websites, applications, payment providers, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites and services. We encourage users to review their privacy policies before providing personal information.
10. Children's Privacy
Mene.ng is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that personal information belonging to a minor has been collected improperly, we may take reasonable steps to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.
Any updated Privacy Policy will be published on Mene.ng. Continued use of the platform after changes become effective means that you acknowledge the updated Privacy Policy.