Mene Marketplace Technologies Ltd ("Mene.ng", "we", "us") respects your privacy. This Privacy Policy explains the categories of personal information we collect, the specific business reasons for doing so, and your legal rights over your data.
1. Information We Collect
We collect information to deliver reliable escrow operations and prevent marketplace fraud:
- Registration Data: Full name, verified email address, telephone/WhatsApp number, password hash.
- Merchant Verification (KYC): NIN (National Identity Number), BVN (Bank Verification Number), government ID scans, and CAC business registration documents.
- Financial & Settlement Data: Nigerian commercial bank account numbers and beneficiary account names for wallet payouts.
- Transactional Records: Offer logs, chat messages, escrow milestone agreements, and delivery confirmation receipts.
2. How Your Information is Used
- Facilitating secure escrow contracts and executing wallet deposits/withdrawals.
- Verifying merchant identity to eliminate ghost sellers and scammers.
- Sending automated security alerts, OTP login codes, and dispute status updates.
- Complying with statutory anti-money laundering (AML) and counter-terrorist financing (CFT) laws in Nigeria.
3. Data Sharing & Third Parties
We do NOT sell or lease your personal information to marketing brokers. Your data is shared strictly on a need-to-know basis with:
- Payment Processors: Licensed CBN-regulated payment gateways (Paystack, Flutterwave, Monnify) to process card and bank payments.
- Identity Verification Providers: Secure APIs to confirm valid NIN and BVN match without storing sensitive raw passwords.
- Law Enforcement Agencies: When required by a valid Nigerian court subpoena or official fraud investigation.
4. Your Rights Under the NDPA
You hold full rights to request a copy of your stored data, rectify inaccurate profile information, or request account closure and data deletion by contacting privacy@mene.ng.